FAQ

According to the current guidelines, there is no limit to the number of the words when sending a telegram to any residential area.

If a citizen fills out the customs declaration in accordance with the general rules during mailing, it is enough to submit the mailing to the customs inspection.

Only registered mail items can be searched for by providing a receipt.

If a simple letter dropped into a mailbox and stamped according to the tariff cannot be opened, an F-20 certificate is required, the reason for non-delivery is noted and it is returned to the address of the sender.

A simple letter dropped into a mailbox without a stamp is returned to the sender. The reason for the return is that the citizen did not pay the delivery fee. The certificate attached to these items states the reason for the return and is authenticated by the postman's signature and calendar stamp.

The maximum storage period of the shipment at the post office is 1 month. In exceptional cases, the storage period can be extended up to 2 months based on the customer's written application.