About Us
This Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure and protection of your information when you use our website located at Azerpost.az and AzPostMobile application (collectively, “Azerpost Platform”) made available by Azerpost LLC., (“Azerpost”, “Company”, “we”, “us” and “our”), an Azerbaijan corporation established under the laws of the Republic of Azerbaijan.
The terms “you” and “your” refer to the user of the Azerpost Platform. The term “Services” refers to any services offered by Azerpost whether on the Azerpost Platform or otherwise.
Please read this Policy before using the Azerpost Platform or submitting any personal information to Azerpost. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use.
By using the Azerpost Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Azerpost Platform.
We may occasionally update this Policy and such changes will be posted on this page. If we make any significant changes to this Policy we will endeavour to provide you with reasonable notice of such changes, such as via prominent notice on the Azerpost Platform or to your email address on record and where required by applicable law, we will obtain your consent. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.
The Azerpost Platform may contain links to other websites. Any personal information about you collected whilst visiting such websites is not governed by this Policy. Azerpost shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the Azerpost Platform. This Policy shall not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.
We will collect and process the following information about you:
Information we collect about you - With regard to each of your visits to the Azerpost Platform, we will automatically collect and analyse the following demographic and other information:
• Location information: Depending on the Services that you use, and your app settings or device permissions, we may collect your real time information, or approximate location information as determined through data such as GPS, IP address;
• Usage and Preference Information: We collect information as to how you interact with our Services, preferences expressed and settings chosen.
• Transaction Information: We collect transaction details related to your use of our Services, and information about your activity on the Services, including the full Uniform Resource Locators (URL), the type of Services you requested or provided, comments, domain names, search results selected, number of clicks, information and pages viewed and searched for, the order of those pages, length of your visit to our Services, the date and time you used the Services, amount charged, details regarding application of promotional code, methods used to browse away from the page and any phone number used to call our customer service number and other related transaction details;
• Device Information: We may collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information and mobile network information. Analytics companies may use mobile device IDs to track your usage of the Azerpost Platform;
• Stored information and files: AzPostMobile application (Mobile app) may also access metadata and other information associated with other files stored on your mobile device. This may include, for example, photographs, audio and video clips, personal contacts and address book information. If you permit the AzPostMobile app to access the address book on your device, we may collect names and contact information from your address book to facilitate social interactions through our services and for other purposes described in this Policy or at the time of consent or collection.
Our Azerpost Platform and third parties, with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information with respect to your use of the Services and third-party websites.
We use the information we collect for the following purposes, including:
We may share your information that we collect for the following purposes:
We have in place appropriate technical and security measures to secure the information collected by us.
We use vault and tokenization services from third-party service providers to protect the sensitive personal information provided by you. The third-party service providers with respect to our vault and tokenization services and our payment gateway and payment processing are compliant with the payment card industry standard (generally referred to as PCI compliant service providers). You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the Azerpost Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.
Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the Azerpost Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorized access.
When you sign up for an account, you are opting in to receive emails from Azerpost. You can log in to manage your email preferences in the app or you can follow the “unsubscribe” instructions in commercial email messages, but note that you cannot opt out of receiving certain administrative notices, service notices, or legal notices from Azerpost.
If you wish to withdraw your consent for the use and disclosure of your personal information in the manner provided in this Policy, please write to us at office@azerpost.az. Please note that we may take time to process such requests, and your request shall take effect no later than 5 (Five) business days from the receipt of such request, after which we will not use your personal data for any processing unless required by us to comply with our legal obligations. We may not be able offer you any or all Services upon such withdrawal of your consent.
If you have any queries relating to the processing or usage of information provided by you in connection with this Policy, please email us at office@azerpost.az or write to our Grievance Officer at the following address:
Azerpost Grievance Officer,
If you come across any abuse or violation of the Policy, please report to office@azerpost.az.
Further, please note that the Azerpost Platform stores your data with the cloud platform of Google Cloud provided by Google, Inc., which may store this data on their servers located outside of Azerbaijan. Google, Inc., has security measures in place to protect the loss, misuse and alteration of the information, details of which are available at https://cloud.google.com/. The privacy policy adopted by Google, Inc., is detailed in https://policies.google.com/privacy. In the event you have questions or concerns about the security measures adopted by Google Inc., you can contact their data protection / privacy team / legal team or designated grievance officer at these organizations, whose contact details are available in its privacy policy, or can also write to our Grievance Officer at the address provided above.
Thank you for using AzPostMobile (Mobile App). AzPostMobile (Mobile App) is a wholly owned subsidiary of Azerpost LLC, which focuses on delivery. AzPostMobile (Mobile App) is a franchisee of Azerpost LLC with rights to own and operate deliveries under the brand name Azerpost LLC around the world.
At AzPostMobile (Mobile App), we strive to do everything we can to respect the trust customers have in our brand, and our commitment to your privacy is no exception. We are committed to protecting and safeguarding consumers’ privacy on the internet, especially for children.
AzPostMobile (Mobile App) is pleased to provide information to all of its customers about its online privacy policy. Please be assured that AzPostMobile (Mobile App) uses its best efforts to protect the privacy of visitors to this website.
This Privacy Policy (“Policy”) describes the types of personal information we collect from visitors to our website and users of our Mobile Applications (collectively “Online Services”). This Policy not only sets forth how we use this information, but also provides other details about our personal information practices, and explains how to contact us if you have any questions or concerns.
Consent
By using this site, you agree to the terms of this Policy. Whenever you submit information via this app, you consent to the collection, use and disclosure of the information in accordance with this Policy.
When using Online Services, i.e. when ordering or registering on AzPostMobile (Mobile App) or when participating in a survey or submitting website feedback, you may be asked to enter your name, email address, mailing address, telephone number, and/or other details. AzPostMobile (Mobile App) gathers such personal information only when voluntarily submitted by you. e.g., personal information may be collected from you in order to get your feedback on our website and our products, or to improve our website in order to serve you better, or to quickly process your transactions, or to ensure your entry in one of our contests or sweepstakes. If you do not agree or consent to submission of such information, you will not be allowed to register yourself or participate in our contests, sweepstakes or use any functions on our app which require such personal information to be submitted.
AzPostMobile (Mobile App) may share personal information within the Azerpost LLC Family, which includes our Corporation, our franchisees, our subsidiaries, and our affiliates. Personal information that you submit to AzPostMobile (Mobile App) may be disclosed to a third party such as our vendors/suppliers and/or agents, who are employed to provide some of our services; to meet the purpose for which it was submitted. Of course, any use of this information by the Azerpost LLC Family will comply with this Policy.
Occasionally, we may send marketing information to you, such as discount coupons, information about new product offerings, etc. If you do not wish to receive such materials, requests should be made directly by contacting us at the email or postal address listed below.
Mobile Apps may collect precise information about the location of your mobile device using technologies such as GPS, Wi-Fi, or cell tower proximity. AzPostMobile (Mobile App) uses this information for location-based services that you request such as locating nearby GShop restaurants or identifying special offers that may be of interest to you. For most mobile devices, you are able to withdraw your permission for HRPL to acquire this information on your location through the device settings.
“Cookies” are pieces of information that a website transfers to an individual’s hard drive for record keeping purposes. Cookies allow the website to remember important information that will make your use of the sites more convenient. Like most websites, AzPostMobile (Mobile App) uses cookies for a variety of purposes in order to improve your on-line experience.
If we change our Policy, we will post the revised version here, so we suggest that you check here periodically for the most up-to-date version of our Policy. Your continued use of the sites will be deemed acceptance of the Policy.
If you have any questions about AzPostMobile (Mobile App) Privacy Policy, please contact us at:
Azerpost LLC.
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