FAQ

The task of the currency exchange operator in the post office is to ensure that the board showing the daily exchange rates is hung in a place where customers can clearly see it, and to provide the customer with an extract from the system for each currency exchange transaction made.

According to the "Rules for the Organization of Exchange Branches and Conducting Exchange Transactions", the exchange branch can refuse a purchase or sale transaction only if the branch runs out of foreign currency or manat funds during the transaction day.

In the exchange department, the sale of foreign currency in cash exceeding the equivalent amount of 500 (five hundred) US dollars to one customer, as well as the purchase of more than the equivalent amount of 10,000 (ten thousand) US dollars from one customer is carried out on the basis of an identity document.

Exchange rates in post offices are determined based on the principle of competitiveness, as a result of market research, and there are no restrictions in this regard in the legislation.

Currency exchange rates in post offices are determined daily by the Exchange Rate Determination Commission of "Azerpost" LLC.

Addressed or requested money transfer received in the name of the customer can be received from any city or district post office in the country. International postal money order is paid by destination index. Money transfers received through international payment systems can be paid from any post office connected to those systems.